Articles & Information
August 1, 2020COVID-19 Payment Plan
At this time, because of the Governor's Proclamation #20-23, the District is not charging late fees or shut off fees; and is not shutting off water service due to non-payment. This will be subject to change in the future, depending on the expiration or extension of the Governor's Proclamation.
We understand that customers may fall behind on bills, due to complications arising from the COVID-19 Pandemic. If you are, or have been, affected by the pandemic, we are available to work with you to set-up payment arrangements to prevent unpaid balances from getting out of control.
If you are interested in setting up a Payment Plan to pay off your past due charges, please see Payment Program which details the criteria and terms of the COVID-19 Pandemic Customer Payment Plan.
Here are a couple examples of the Payment Plan. 6-month Payment Plan Application Examples
Eligible customers may apply by emailing: firstname.lastname@example.org or by calling one of our water customer service representatives at (253) 631-3770 during business hours. If at any time you have questions, please contact the District.